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Frozen Pipes

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We have a 2017 Cyclone 3800 that we got new in September. We ordered it with the Canadian Artic Package and Dual Pane Widows. Twice now the plumbing has frozen to the kitchen faucet and back bathroom when the temperature got down to +18. The Yeti switch in the control panel and the mystery red switch under the control panel were both on and the furnace was working well the keep things very warm. We also added a ceramic heater to the garage area to keep that area moderately warm. I insulated the hot and cold drain tubes and the low point drain tube. I have read the Heartland Owners User Manual about Winter use of the water system and read all the previous posts on the yeti package/winter use. The lack of factory documentation is very frustrating. All the forum opinions about what the Yeti/Arctic package is or does leads me to believe the Canadian Arctic Package is two lighted switches that cost $900 to give you false hope you can use your RV in the cold weather.

What is the best way to Thaw Frozen Pipes and prevent freeze up in the future? The first time it happened we drove into +40 temps, not an option this time.

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