The 2017 Cyclone 3800 has been a great trailer so far. Except the rear deadbolt lock jammed and I couldn't get in the rear door. I took it apart but the lock had some internal issues, the key couldn't even be inserted. I didn't want to take it to the dealer for just a lock replace so I called Heartland for a warranty replacement. The asked me for $60 for the new lock, I thought I could get one for free under warranty. I told them I could take it to the dealer and they would be charged $100 or more with labor, to no avail. I said no thanks I would go to Camping world for the same lock for $30. On a lark I called the lock company on the tag on the lock. RVlocksandmore sent one out that day and even matched my other key from the front door. Thanks RVlocksandmore for being more customer friendly than my manufacture.
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