Hi - I'm hoping that someone knows the magic words to get responses from Heartland's customer support for ordering parts. I've been trying to get new fender skirts and a couple other items since mid December. I've even swapped e-mails with their regional representative and thought all was good... twice. Then I twiddle my thumbs waiting for them to call / e-mail me the $$ owed so I can pay them and nothing happens. My second attempt to push my order through was this past Wednesday and I still haven't heard back. Are my expectations out of line?
Just to be clear - I am calling Heartland. I have given them my VIN. I get an e-mail confirming the cost of the parts (with part numbers) and the list of parts in the order. I am having no success in getting to the point where I can pay for the order and get it shipped.
Just to be clear - I am calling Heartland. I have given them my VIN. I get an e-mail confirming the cost of the parts (with part numbers) and the list of parts in the order. I am having no success in getting to the point where I can pay for the order and get it shipped.