Living room fold-out bed doesn't lie flat

Had a house guest stay with us in our LM 365 Key West and, as we folded out the living room bed, we noticed that it doesn't fold out flat. That is to say, it fully extends and all of the support touch the carpet but the bed itself isn't flat at that point. The feet area is higher than the area where you'd expect the pillow to be located.

Anyone else have this little issue and have a remedy for this?

I guess we could always place the pillows where the foot of the bed would normally be located but we'd prefer not to do that...